jil18 Privacy Policy

1. Introduction

1.1 jil18 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players trust us with sensitive information — from identity documents to financial transaction records — and we take that responsibility seriously.

1.2 This Policy applies to all personal data collected through the jil18 website at jil18.net, the jil18 mobile platform, and any related services, communications, or interactions between you and jil18. It applies to all registered players, prospective players, and visitors to the jil18 platform.

1.3 This Policy should be read alongside jil18's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of the Philippines, jil18 is the personal information controller in respect of the personal data collected through the jil18 platform.

2.2 jil18 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.

2.3 Where jil18 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.

3. Data We Collect

3.1 jil18 collects the following categories of personal data:

3.1 Identity & Contact Data

• Full legal name, date of birth, and nationality;
• Government-issued identification numbers (e.g., Philippine National ID, passport, driver's license);
• Residential address (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines);
• Email address and mobile number.

3.2 Account & Financial Data

• jil18 username and encrypted password;
• Deposit and withdrawal transaction records in Philippine Peso (PHP);
• GCash or PayMaya/Maya account references, or bank account details (BPI, BDO, Metrobank, UnionBank, and other participating Philippine banks) used for transactions;
• Account balance history and bonus redemption records.

3.3 Gaming Activity Data

• Game session logs, bet amounts, game outcomes, and win/loss records;
• Bonus and promotion usage history;
• Responsible gaming settings, including deposit limits and self-exclusion requests.

3.4 Technical & Usage Data

• IP address, device type, operating system, and browser type;
• Pages visited, time spent on the platform, and clickstream data;
• Login timestamps and session duration;
• Cookie identifiers and similar tracking technologies (see Section 10).

3.5 Communications Data

• Records of your communications with jil18 support, including live chat transcripts and email correspondence;
• Survey responses and feedback submitted through the platform.

4. How We Collect Your Data

4.1 jil18 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Data collected automatically when you access the jil18 platform, including cookies, server logs, and analytics tools;
• Third-party sources: Data received from identity verification providers, payment processors, fraud prevention services, and regulatory authorities where permitted by law;
• Publicly available sources: Information from public records or databases where relevant to KYC or anti-money laundering compliance.

5. How We Use Your Data

5.1 jil18 uses your personal data for the following purposes:

6. Legal Basis for Processing

6.1 jil18 processes your personal data on the following legal bases under the Data Privacy Act of the Philippines:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and PAGCOR regulatory requirements;
• Legitimate interests: Processing necessary for jil18's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Personal Data

7.1 jil18 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors and financial institutions: GCash, PayMaya/Maya, and participating Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification services engaged to confirm your identity and eligibility to use jil18;
• Fraud prevention and security services: Providers that help jil18 detect and prevent fraudulent activity, money laundering, and unauthorized account access;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or court order;
• IT and platform service providers: Cloud hosting, data storage, and analytics providers engaged to support the operation of the jil18 platform, all of whom are bound by data processing agreements;
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal compliance or dispute resolution.

7.2 All third-party processors engaged by jil18 are required to implement appropriate technical and organizational security measures and to process personal data only in accordance with jil18's documented instructions.

8. Data Retention

8.1 jil18 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under RA 9160;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the relevant game session;
• Communications records: Retained for a minimum of two (2) years from the date of the communication;
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent.

8.2 Where personal data is no longer required for any lawful purpose, jil18 will securely delete or anonymize it in accordance with our data disposal procedures.

9. Security Measures

9.1 jil18 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jil18 servers;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial account references;
• Role-based access controls ensuring that jil18 staff can only access personal data necessary for their specific job functions;
• Regular security audits, vulnerability assessments, and penetration testing of the jil18 platform;
• Multi-factor authentication options for player accounts;
• Automated fraud detection and anomaly monitoring systems operating 24/7;
• Staff training on data privacy and security obligations under Philippine law.

9.2 Data Breach Notification. In the event of a personal data breach that is likely to result in serious harm to affected individuals, jil18 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.

10. Cookies & Tracking Technologies

10.1 jil18 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit jil18.net. We use the following types of cookies:

• Strictly necessary cookies: Essential for the operation of the jil18 platform, including maintaining your login session and security tokens. These cannot be disabled without affecting platform functionality;
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have set;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the jil18 platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers;
• Marketing cookies: Used only with your consent to deliver relevant promotional content about jil18 games and offers.

10.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jil18 platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.

11. Your Data Privacy Rights

11.1 Under the Data Privacy Act of the Philippines (RA 10173), you have the following rights in relation to your personal data held by jil18:

• Right to be informed: The right to be told how your personal data is being collected and processed — which this Policy fulfills;
• Right of access: The right to request a copy of the personal data jil18 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jil18's legal retention obligations;
• Right to object: The right to object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jil18 has violated your data privacy rights.

11.2 To exercise any of the above rights, please contact jil18's Data Protection Officer using the details in Section 14. jil18 will respond to all verified requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.

12. Minors and Age Restriction

12.1 The jil18 platform is strictly for persons aged 21 years and above, in accordance with Philippine gaming regulations. jil18 does not knowingly collect personal data from individuals under the age of 21.

12.2 If jil18 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jil18, please contact our support team immediately.

12.3 jil18 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts where age verification cannot be completed will be suspended pending resolution.

13. Changes to This Privacy Policy

13.1 jil18 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The updated Policy will be published at jil18.net/privacy-policy with a revised effective date.

13.2 Where changes are material, jil18 will provide reasonable notice to registered players via the platform or by email prior to the changes taking effect. Your continued use of the jil18 platform after the effective date of any update constitutes your acceptance of the revised Policy.

13.3 We encourage you to review this Policy periodically to stay informed about how jil18 protects your personal data.

14. Contact & Data Protection Officer

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jil18's handling of your personal data, please contact our Data Protection Officer:

14.2 For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page or contact our 24/7 live support team directly through the jil18 platform.